Snowline Packaging Distribution
About the Client
Snowline Packaging is a packaging distribution company serving the Utah market. It operates out of two warehouses in Salt Lake City and St. George. With approximately $15 million in annual sales, Snowline provides packaging, shipping, and janitorial products to many customers.
The Challenge
Snowline faced significant challenges due to an inadequate operating system installed 18 months earlier. The system failed to provide reliable financial reporting or support for day-to-day business operations. Recognizing the critical need for change, Snowline sought expert support to select and implement a new ERP system to serve the business better.
The Solution
Haynie & Company’s ERP/Business Consulting team stepped in to help Snowline evaluate multiple system alternatives and ultimately select the best solution to their needs. The Haynie team then led the system development and implementation process.
While implementation was complex, marked by resource constraints and turnover, the Haynie team remained committed to Snowline’s success. They provided critical support, stepping in during moments of staff transition to ensure business continuity and forward progress.
The Results
The impact of the new ERP system has been transformative:
- Financial Reporting: Accuracy and confidence in reporting are stronger than ever.
- Purchasing Tools: Better functionality has improved decision-making.
- Sales Reporting: Enhanced visibility allows for improved performance tracking.
- Operational Efficiencies: Reduced headcount in accounting and the warehouse, and improved inventory accuracy have led to cost savings and streamlined operations.
Snowline now believes it has only begun to tap into the system’s full potential.
The Experience
Although the process was not without stress and frustration, Snowline valued the Haynie team’s unwavering commitment to the project. What stood out most was their determination to see the implementation through to completion and to a point where Snowline could operate effectively on its own.
Final Thoughts
Snowline emphasizes embedding a dedicated system administrator within the business during ERP implementation. Relying too heavily on external consultants proved to be a challenge. Nonetheless, Snowline would recommend Haynie & Company to others—because of their dedication, care, and ability to guide businesses through even the most challenging transitions.